Faqs of Hotel J.Balmes Vic in Vic. Official Website.
FAQs
Frequently Asked QuestionsTake the metro from the airport to Sants Station. At Sants station, take the RENFE
The reception is open throughout the day, to attend to any customer need.
Our property does not have gym facilities. For any additional questions, if you like to contact the reception staff.
The hotel collaborates with the restaurant "La Cata", located next to the establishment, and offers customers a varied menu, as well as menus for weekends and holidays. For more information, you can contact us via WhatsApp at +34 93 886 98 77 or by email at viceltast@gmail.com.
You can contact us by phone at 93 889 12 72. The WhatsApp number is available exclusively for communications via message.
We have a lockable locker to store bicycles safely. If you prefer, you can also bring it to your room.
Our email is: info@hoteljbalmesvic.com
We are open 24 hours a day.
The rooms are equipped with a hairdryer and, if you wish, you can also request one at reception.
We have a left-luggage service where you can deposit your luggage in comfort.
We provide you with the telephone number of the regional Radio fleet Taxi: 93 885 50 00.
The available network is: hbalmes. The corresponding password is: 45Hbalmes10.
If the booking is made directly with us or through our official website, it can be cancelled free of charge up to one day before the arrival date. However, in the case of bookings made through an online agency, the cancellation policy may vary according to the conditions set by each supplier.
Payment will be made at the hotel reception if the booking has been made directly with us or through our official website. If the booking has been managed through an online agency, it will depend on the conditions of the agency: you can pay directly to the agency or choose to pay at the hotel.
The property does not have a swimming pool.
From Monday to Friday, breakfast is offered from 06:30 to 10:00 hours. On weekends and holidays, the schedule is from 06:30 to 10:30 hours.
We regret to inform you that we do not offer room service by the hour. Our rates correspond to daily stays.
To make a reservation, you can contact us by phone at 93 889 12 72, send an email to info@hoteljbalmesvic.com, use WhatsApp at 626 73 32 67 or access our official website: www.hoteljbalmes.com.
Our breakfast service offers alternatives adapted for guests with gluten intolerance. Please inform us of this requirement when you make your booking so that the cafeteria staff can prepare specific products for you.
Buffet breakfast is available to guests for an amount of €10. The cafeteria is open to the public, who can choose to eat in the cafeteria or enjoy the buffet breakfast for a price of €11.
The café and our breakfast buffet offer lactose-free milk and oat drink options for guests.
○ Please note that an extra bed for children under 12 years old is free of charge.
○ For people aged 12 and over, a fee of €30 per night will apply.
The property does not have its own parking. However, there is a free public car park 200 metres away, and the blue zone for regulated parking is available in the surrounding area. This means you can park your vehicle conveniently close to the hotel.
o Monday to Saturday: 09:00 to 13:00 and 16:00 to 20:00
o Sundays and holidays: free all day.
The hotel provides daily room cleaning service for its guests.
The rooms are not equipped with a minibar. However, customers can head to the front desk to request refreshments.
We are sorry to inform you that, due to the policy of the establishment, pets are not allowed in the hotel.
In compliance with current regulations, smoking is strictly prohibited in any of the hotel facilities.
The departure is scheduled for 12 noon. If you wish to extend your stay, it is essential to inform the reception in advance. Bookings made through our website can enjoy the promotion of free late check-out until 15:00, always subject to availability and prior request. Bookings made by an online agency incur a supplement of €30 for the late check-out service.
Check-in time is from 15:00. If you arrive earlier and the room is available, you can access immediately, upon request. In case it is not possible, you can leave your luggage in the luggage room while you wait.
The hotel is approximately a 15-minute walk from the train or bus station. To get there, follow the signs to the General Hospital of Vic and the Hotel Balmes. The itinerary is clear and does not present difficulties.
The rooms do not include a refrigerator. However, if you need to preserve any product, we can store it in the fridges of our cafeteria for your convenience.